Documentation FAQ's

What documentation do I need to provide?

We require the following documentation:

1. Proof of identity in the form of passport or drivers license (must include photo)
2. Two proofs of address in the form of utility bills or bank statements (each different - not for the same utility or bank account), recent tax or insurance statements or certificates etc. These should show your residential address and not PO Box numbers.

Where should I send this documentation?

This documentation can be securely uploaded to our servers HERE.

What do you do with this documentation?

We will cross-reference the information you send with the information you provided when opening your account. If everything looks okay we will update your account as verified and any restrictions put on your account pending receipt of the requested documentation will be removed.

Once we have received the requested documentation if should take no longer than the next business day (Mon-Fri) to complete verification. An email will be sent to you once this has been done.

Why do I need to provide this documentation?

Under the anti-money laundering regulations contained Criminal Justice (Money Laundering and Terrorist Financing) Act of 2010, Intrade is now legally obligated to know more about our customers. To comply with the customer due diligence requirements set out in the Act we have to ask for your ID and proof of address. We understand this process is a hassle but it is legal requirement.

What happens if I don't provide the requested documentation?

The requested documents must be received by 31 August, 2012. If we do not receive this documentation before this date your account will be suspended until the documentation is received. You must also send the requested documents before we process any withdrawal from your account.

I have sent verification documentation in the past, do I need to do it again?

Unfortunately you will need to send new documentation. We cannot accept any verification information you may have previously sent us.

Is my documentation stored safely and securely?

Yes. We take the safety and security of your personal information very seriously. Your documentation will be stored in a secure location within the European Union. Access is limited to select Intrade staff.